When you place your order you will receive a shipping confirmation email within 5-7 business days. If for any reason you did not receive your tracking information or if you have further questions, you can always contact us here.
NO REFUNDS , NO EXCHANGES , WE ARE NOT RESPONSIBLE FOR ANY PACKAGES LOST DURING SHIPPING PROCESS .
SHIPPING/HANDLING
FNV products are shipped via USPS. Processing time for orders is 3-5 business days , delivery time within the United States 3-6 days . Please be mindful of holidays , weekends, sales , back orders and delays beyond the business control. Be sure to subscribe to our email list for frequent exclusive offers and shipping promotions.
RETURNS
Purging typically happens when a new product is introduced to your skin regimen . Purging is a form of skin detox which may result in tiny bumps appearing . This a great sign that you are on you’re way to better skin . Shouldn’t last for no longer than three weeks .
ALL SALES ARE FINAL. THERE ARE NO REFUNDS OR RETURNS. If you have any issues please email us pictures and explanation. Insightful advice or accommodations for inconveniences will be made .
CONTACT
The best way to contact us is via email ( fnv.cosmetics@yahoo.com ). We are busy with appointments and packing orders please be patient while you wait for a response.